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sireesanwar.livejournal.comLooks like LJ is starting to listen to us and I have to wonder if it has to do with new management. They our asking our opinion and how does the old saying go "You catch more flies with honey than with vinegar." In other words, go to the post link below and tell them how they can make LJ your favorite place on the internet and be polite. Seriously, people love to hear you sympathize with them and you think they are doing a good job even if there is something you don't like.
Some of the suggestions I made to LJ are on this list, though I bet I'm not the only one who made them. I work in customer service and I work with website feedback all the time. Do you realize the negative put downs are opened, barely read and then deleted? The moment you rant at them, the moment you start putting them down; they won't listen.
So my suggestions is to be polite, helpful, give examples of issues, tell them why you think something is just going to improve LJ. They want to know these things, not that you hate them for changing stuff. Help them improve. Let's teach them what we really want.
Originally posted by![[livejournal.com profile]](https://www.dreamwidth.org/img/external/lj-userinfo.gif)
theljstaff at Site redesign feedback
Pass it on:
Some of the suggestions I made to LJ are on this list, though I bet I'm not the only one who made them. I work in customer service and I work with website feedback all the time. Do you realize the negative put downs are opened, barely read and then deleted? The moment you rant at them, the moment you start putting them down; they won't listen.
So my suggestions is to be polite, helpful, give examples of issues, tell them why you think something is just going to improve LJ. They want to know these things, not that you hate them for changing stuff. Help them improve. Let's teach them what we really want.
Originally posted by
theljstaff at Site redesign feedbackWe wanted to post here to let you know that we've been reading your feedback, to show you what the most common feedback we have received is, and to give you an opportunity to let us know what else we may have missed. So far, what we know is:
1) You don't like how everything just suddenly changed with no warning or initial announcement.
2) The colors are too light. Especially with regards to comment pages (both header colors and the grey text color), text entered into the Update page, the entry page text, and links/lj tags which you have visited look too similar to those you haven't.
( Read more... )1) You don't like how everything just suddenly changed with no warning or initial announcement.
2) The colors are too light. Especially with regards to comment pages (both header colors and the grey text color), text entered into the Update page, the entry page text, and links/lj tags which you have visited look too similar to those you haven't.
Pass it on:
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